Privacy

Columba Systems ("Columba") respects the privacy of its customers and users of its web services. This Policy, which may be updated from time to time, details how Columba collects, stores and uses personal information provided by you.

Your use of the Columba web site and services indicates to us that you have read and accept our privacy practices as outlined in this Policy. If you have any queries in respect of this Policy please email info@columbasystems.com

What information about you do we collect?

When you visit our web site or use our services you may provide us with personal information that identifies you as an individual. Such personal information may include your name, postal or email address, telephone number etc. In certain circumstances it may be necessary for you to provide this information in order to access and use some of the Columba services or web site content. You may also submit information detailing your interests and preferences. Again this may be necessary to enable you to use Columba services such as the Email alert facility when pertinent content is available via the Columba service. It is necessary for Columba to store and retain records of this data in order to provide a continuing service to you, or to meet our customer service requirements or for the purposes of future communications.

Use of Cookies

The Columba website and services employ the use of cookies and web server logs. These are standard technologies used on most commercial websites. They enable us to recognise you when you use our services and also collect information more generally on how our website is used. A cookie is a piece of information held on your PC, which enables our website to recognise you in subsequent visits, and allows us to tailor your visit to your specific requirements.

Information gathered through cookies and web server logs may include the date and time of web access and time spent viewing particular pages. This information is aggregated.

Columba's use of cookies does not include the collection of personal information regarding the use of your PC or internet browsing in any way.

You can elect to disable cookies on your computer but some elements of the Columba website and services will not operate correctly if you chose to do so.

How do we use the information collected?

We use the personal information supplied by you in order to provide you with the services and information you have requested or subscribed to. In addition we may use the personal information to contact you regarding products and service features or other items of content that may interest you. If you do not wish to receive marketing information from Columba then you may elect not to by contacting us on

Non-personal information collected via cookies and web server logs is used in aggregate to enable us to understand the value of our services, how to improve them and provide better value to you.

In the event that we use third party contractors or suppliers such third parties are required to protect any personal information they may have access to in accordance with this Policy. Columba may disclose your personal information to third parties in a variety of circumstances or for certain reasons which may include (but is not limited to):

  • to enable you to gain access to third party content
  • to enable you to receive information which you have consented to receive, either by post, email or fax
  • where third party content providers require usage statistics as a condition of allowing you access to their content

Columba may be required to disclose personal information by law, for example to co-operate with police investigations or other legal proceedings or to prevent misuse or abuse of our website or services or to protect the rights and liabilities of Columba or third parties.

Columba will not sell to third parties personal information collected via its website or through its services.

Security of your personal Information

When you submit your personal information with Columba it is held on a secure server. Columba take all commercially reasonable steps to maintain the security of your personal information including the use of encryption technology. However, no transfer of data via the internet can be guaranteed as completely secure. Columba do not warrant or guarantee data security and any personal information transferred by you via the website is transferred at your own risk.

Transfer of personal information

The Columba website is currently operated from the United Kingdom but has operations in locations around the world [including the United States]. Please be aware that any information you may provide may be transferred throughout Columba's operations.

In addition it may be necessary to transfer your personal information to third party content providers located overseas (including the United States) who contractually require us to do so as a condition of granting access to their content.

By using the Columba website and/or services and providing us with your personal information you are consenting to such transfer of your information.

Third party links

The Columba website may contain links to third party sites. Columba is not responsible for and accepts no liability for the privacy practices of such third parties

Contacting Columba

You are entitled to receive details of your personal information retained by Columba. If you are concerned that any of the data we hold on you is incorrect or needs updating please contact us info@columbasystems.com. Columba reserves the right to charge a reasonable fee in respect of providing this information to you.